WINX 'QUEEN OF THE VALLEY'

DELIVERY INFORMATION

• To protect your investment, OFFICIAL MEMORABILIA NZ engages premium courier services that will deliver direct to your door. As such, please ensure that you provide details of your best daytime delivery address, noting that PO Boxes are not an option for courier services.
• Unless otherwise stated in the product description, please allow up to 28 business days from date of purchase for your order to be despatched. Please allow additional time for delivery during peak periods, such as but not limited to Premiership or Christmas.
• In the event that there is an unanticipated delay (for example the signatory has injured themselves and the signing session needs to be delayed), you will be communicated proactively with advice of the anticipated despatch timeframe.
• When your order has been despatched, online tracking information will be e-mailed to you. From here, you’ll be able to track the transit of your piece from our door to your door, every step of the way.
• To ensure its safety, all items require the recipient to sign for the package upon arrival; the package cannot be left unattended.
• Delivery costs are applicable to any location within New Zealand; for a tailored international delivery quote, or for delivery to an Australian address, please contact us directly at customerservice@officialmemorabilia.com.nz or on +613 8574 0300.
• As all products are shipped from Australia, international deliveries may incur additional fees. Please be aware that any duties and taxes incurred remain the sole responsibility of the purchaser.

• All products are officially licensed, which means that all products are a collaboration between the Australian based SE Products, the sporting body, the athlete and their management, and the association where appropriate.
• All signed products and limited-edition products are accompanied by an individually numbered Certificate of Authenticity direct from the manufacturer.
• All products listed on OFFICIAL MEMORABILIA NZ are produced or sourced by SE Products. 
• SE Products is a global leader in sports and entertainment memorabilia and collectables – to learn more visit seproducts.com.au.
• All frames are constructed using deluxe timber moulding which has been carved from high-quality timber, sourced from environmentally friendly, FSC-accredited suppliers.
• All frames are constructed in Australia to archival standards and are regularly shipped to all corners of the globe.
• We frame our products using an acrylic compound which is half the weight of glass, yet is equal to glass in clarity and is up to 10x more impact-resistant. The compound is also UV stabilised and as such is unaffected by sunlight-induced decay.
• All printing occurs in Australia using only the highest quality coated and uncoated satin stocks and includes print specials on selected premium designs including Cold Foil, Hot Foil, UV Gloss and Spot Laminate.